Introduction to Quality
June 10 & 17, 2008
1:00 pm - 3:00 pm EDT
Two-Day Webconference
Introduction to Quality examines descriptive statistical techniques used in the identification, display, and analysis of data; performance improvement processes; and outcome measure analysis. Faculty will highlight state and national data sources and discuss the implications for data accuracy in various sources of benchmarking and comparative databases. Instruction will include practical case exercises and illustrate control and comparison charts.
This program will be offered as a Webconference over two days. The program material is different each day and participation in both days is encouraged for maximum value.
"This session (Introduction to Quality) was valuable when presenting core measures data, especially explaining results to the medical staff."
— MERLE ROBINSON
Quality Manager, Elmhurst Hospital